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Front of House

Server Interview Sheet

Score 1–5 across the 3 pillars. Add up totals at the bottom. Hire on the score, not the vibe.

Candidate name
Date
Interviewer
Pillar 1 — Skills & Experience 1 = no reps · 5 = strong reps
Walk me through how you set up your section before doors open.What is the first thing you check?
1
2
3
4
5
How do you handle a 4-top where two guests have allergies?What do you confirm with the kitchen?
1
2
3
4
5
Describe a service you nailed and one you wish you could do over. What was the difference?
1
2
3
4
5
How do you upsell without sounding like a server who is upselling?
1
2
3
4
5
What is your process for memorizing a new menu — wine, food, daily specials?
1
2
3
4
5
Pillar 2 — Pace & Pressure 1 = freezes · 5 = clear plan
What is the busiest service you have ever worked? Walk me through how you kept up.
1
2
3
4
5
The kitchen 86s your bestseller mid-shift. What is your move with the four tables that just ordered it?
1
2
3
4
5
A guest sends back a steak after you already rang it and the next round is up. How do you handle the table, the kitchen, and your other sections?
1
2
3
4
5
You are double-sat at the same time the bar buzzes for a 6-top to come back. Order of operations?
1
2
3
4
5
Pillar 3 — Fit & Standards 1 = mismatch · 5 = aligned
What does great hospitality mean to you? Give me an example you saw recently.
1
2
3
4
5
Tell me about a time you disagreed with a manager's call. How did it land?
1
2
3
4
5
When was the last time you got a real complaint? What did you learn from it?
1
2
3
4
5
Why this restaurant? Push past the rehearsed answer if needed.
1
2
3
4
5
Composite score
  / 65
Skills & Experience (max 25) 
Pace & Pressure (max 20) 
Fit & Standards (max 20) 
Decision
Trail shift date (if scheduled) 
Notes & standout moments
Free resource from crewli.io · Read the full guide at crewli.io/blog/restaurant-interview-questions